Privacy Policy

Last Updated: 03 October 2024

The Essential Way ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.theessentialway.com.au] (the “Site”), or engage with our services. By using our Site or purchasing from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when registering on the Site, placing an order, or contacting us. This information may include:

  • Name

  • Email Address

  • Shipping/Billing Address

  • Payment Information (processed securely by third-party providers)

  • Phone Number

  • Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfill your orders

  • To send you important updates about your orders or our services

  • To provide customer support and respond to your inquiries

  • To improve our website and offerings based on your feedback

  • To send you promotional materials (only with your consent)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties that assist us in operating our website, conducting our business, or servicing you, such as:

  • Payment processors (e.g., PayPal)

  • Shipping and delivery services

  • Website hosting services

These third parties are bound by confidentiality agreements and are required to protect your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behaviour. Cookies are small files stored on your device that help improve your experience by remembering your preferences and settings.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Site.

5. Data Security

We use secure encryption methods to protect your personal information during transmission. While we implement reasonable safeguards to protect your information, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of receiving marketing communications from us

  • Withdraw consent where it has been previously provided

  • Complain to a privacy authority if you believe we have mishandled your data

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be modified accordingly. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Essential Way
info@essentialway.com.au